1. GALE Pacific’s Privacy Policy explains how we collect, hold, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and relevant ASX Listing Rules.
2. This Privacy Policy applies to GALE Pacific Limited and all of its subsidiaries (GALE, we, us).
3. “Personal information” has the meaning given in the Privacy Act and includes information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in a material form or not.
4. Any time we use the term Personal Information in this policy, we are referring to this legal definition of the term.
5. By accessing the GALE website (Website), you consent to the handling of personal information as described in this Privacy Policy.
6. Personal Information we Collect
There are many aspects of the GALE website that can be viewed without providing personal information, however, to access certain features including the GALE customer support features, you are required to submit personally identifiable information. We may collect personal information including, but not limited to:
Name, position, and organisation
Contact details (email address, telephone number, postal address)
Identification information where required by law
Website usage data (IP address, browser type, pages visited)
Any other information you provide to us directly
7. Use of your personal information
For each visitor to reach the Website, we collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Website, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at the Website.
8. How we Collect Personal Information
We collect personal information only where it is reasonably necessary for our business activities. Personal information may be collected:
Directly from you (for example, when you contact us or complete forms)
Automatically through our website (cookies and analytics tools)
From third parties, where permitted by law
9. Purpose of Collection
We may collect and use personal information to:
Administer shareholder registers
Provide and improve our products and services
Communicate with you
Comply with legal, regulatory and corporate governance obligations
Manage our business operations
Respond to enquiries or complaints
10. Disclosure of Personal Information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the Personal Information they need to deliver the relevant service. We may disclose personal information to:
Service providers and professional advisers
Regulators, the ASX or government authorities where required by law
Third parties with your consent
We take reasonable steps to ensure that third parties handle personal information in accordance with this Privacy Policy and applicable laws.
11. Overseas Disclosure
We may disclose Personal Information to overseas recipients. Where this occurs, we take reasonable steps to ensure that overseas recipients comply with the Australian Privacy Principles or equivalent standards.
12. Security of Personal Information
We take reasonable steps to protect Personal Information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes physical, electronic, and managerial safeguards.
13. Access and Correction
You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date. Requests should be made using the contact details below.
14. Cookies and Analytics
Our website may use cookies and similar technologies to enhance user experience and collect usage data. You may disable cookies through your browser settings, although this may affect the Website’s functionality.
15. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us using the contact details below. We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be published on the Website with the revised date.
17. Accessing your personal information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. GALE reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
18. Contacting us
GALE welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy or our handling of Personal Information, please contact:
GALE Pacific Limited
Email: Dexter.Clarke@galepacific.com
Address:145 Woodlands Drive, Braeside VIC 3195, Australia